Can’t say I slept properly on the Abu Dhabi-London flight, mostly 10-15 minutes at a time. But the flight went well, and not a mention of ash in the in-flight messages until right at the end when we had to fly an extra round about Heathrow Airport since it was newly opened and there was a queue of planes to land.
Never seen before how Iceland’s name looks in arabic:
Land we did, even especially soft landing. Out of the plane as usual. Then our troubles started.
Of course our flight was cancelled as I had been afraid of. Not even moved from Keflavík to Akureyri as they had done a few times. We had quite some problems finding out what we were supposed to do, first we went to a desk marked Information, that turned out to be a check-in table, the girl sitting under the Icelandair banner didn’t know anything, girl besides her on an Aer Lingus desk seemed really helpful and told us to go to Gate 14 for more information. The problem with that was only that Heathrow’s Terminal 1 doesn’t have a Gate 14 – only gates 1-12 and then 16-60. Went back to her – “oh, really? well they must have changed it then” Not very likely, really, the signs didn’t seem to be new or anything. Told us to go to the security gates, there finally we found someone that knew something about where to go – through the passport control and to the baggage reclaim area, apparently our baggage was supposed to come there (which we doubted, as it was checked all the way to Iceland). Of course it wasn’t there but we found a really really helpful guy in the Lost baggage dept. He told us to wait for 15 minutes to see if our baggage would show up, which it didn’t, he came back to us and got our baggage reclaim tickets and called Etihad Airways. They of course had withheld our bags since they knew our flight was cancelled and didn’t want to send the bags just somewhere – of course they didn’t know where we were or what flight we’d take back to Iceland. They then sent the bags pronto to where we were, the helpful guy went out to meet the car from Etihad and brought us our bags. Then told us to go to the check-in area, find a small stall marked Icelandair and the people there would tell us what to do next and hopefully book us on another flight soon.
There we met another nice man who booked us on the first flight the morning after (07:00 – hoping for the ash to clear) and told us to go talk to the hotel booking desk on the next floor up. Take a receipt for the hotel, Icelandair would then pay it back (yeah right – that sure didn’t work out well though – maybe more on that later).
Upstairs, turned out to be quite hard to find a hotel, the guy at the help desk tried really hard to find a room for us that we could check in right away (this was about 10:30 in the morning, not normal check-in time at hotels). Finally found one, a horribly expensive room at a hotel on Terminal 5. We couldn’t really go to a hotel in the city, since we had to show up at 5 the next morning and the tube and the airport buses don’t start running that early.
I think I’ve once in my life had such a nice hotel room. Huge, 2 lazy boy chairs, a big bathroom with both shower and bath and warm bathrobes and everything. Didn’t use the big TV in the bathroom but I did take a bath. Fairly cold but sure was the most heavenly cold bath I’ve ever taken.
Free wifi – nooo, that they didn’t have, though. Typical.
This here was a lovely sight:
I could get used to this bed, yes I could…
A quick trip downtown (well, quick, tube took an hour each way), had lunch at a typical pub, no free internet there either but some nice food. I wasn’t sure if to leave tips, sent a text msg to my brother-in-law to ask, yes it would be appropriate to leave a tip since we were eating.
Next place was a Starbucks, which advertised free internet – but of course one had to have a Starbuckscard, user and password for the net. Great!!! We were way too tired to fix that so we drank our huge cup of tea (I) and tiny espresso (Jón). Was even too tired to dig into my backpack for the camera to take a photo of Big and Small Cup (could have used my phone but did I think of that? nope). Stopped at a Marks & Sparks and bought some antipasti and chocolate pudding to have something to eat at the hotel that night and back to Heathrow. Glad Terminal 5 was the last station – otherwise we might have missed our stop, kept falling asleep on the tube.
Hotel room was pure heaven to come back to. Bought an hour’s internet, used about 1/2 an hour and kept the rest for the next morning, (we thought, anyway), if only to be able to see the ash prognosis before going to our terminal. Then bed, even though it was only 7 PM – our body clock said 5 AM the next morning of course. Fell promptly asleep, didn’t even eat the Marks & Sparks “dinner” out like a pair of lights.